Rental Packages

BRONZEBronze.deal.sales

  1. Perform predetermined and planned preventative maintenance as per agreed and specified equipment
  2. Inspect equipment and determine condition and necessary services/repairs
  3. Ensure optimum performance
  4. Upgrade software or hardware from time to time as needed
  5. Provide on-site support for additional training and advice
  6. Discount on parts and consumables
  7. Reduced labour rate than out of SLA systems
  8. Servicing done in normal business hours on a first come first serve basis.
  9. All servicing and repairs done by qualified and internationally trained technicians

SILVERSliver.deal.sales

  1. Perform predetermined and planned preventative maintenance as per agreed and specified equipment
  2. Inspect equipment and determine condition and necessary services/repairs
  3. Ensure optimum performance
  4. Upgrade software or hardware from time to time as needed
  5. Provide on-site support for additional training and advice
  6. Discount on parts and consumables
  7. Reduced labour rate than out of SLA systems
  8. Servicing done in normal business hours on a first come first serve basis
  9. All servicing and repairs undertaken by qualified and internationally trained technicians

Additional Silver package benefits:

  1. Additional discount on parts and labour
  2. Includes service kits and spares for optimum functionality of equipment
  3. Emergency call out(s), depending on Equipment, agreed in advance, within 24 hours
  4. Online and telephonic telephone support
  5. Remote Support through TeamViewer on certain equipment
  6. Discounted rate on loan or backup equipment

GOLDBronze.deal.sales

  1. Perform predetermined and planned preventative maintenance as per agreed and specified equipment
  2. Inspect equipment and determine condition and necessary services/repairs
  3. Ensure optimum performance
  4. Upgrade software or hardware from time to time as needed
  5. Provide on-site support for additional training and advice
  6. Discount on parts and consumables
  7. Reduced labour rate than out of SLA systems
  8. Servicing done in normal business hours on a first come first serve basis
  9. All servicing and repairs undertaken by qualified and internationally trained technicians
  10. Additional discount on parts and labour
  11. Includes service kits and spares for optimum functionality of equipment
  12. Emergency call out(s), depending on Equipment, agreed in advance, within 24 hours
  13. Online and telephonic telephone support
  14. Remote Support through TeamViewer on certain equipment
  15. Discounted rate on loan or backup equipment

Additional Gold package benefits

  1. Hot Swap and Loan Systems at no extra charge
  2. Includes operational costs like consumables and spares so there are NO additional charges
  3. Unlimited 24 hour backup and support by telephone, remote services and in person
  4. Maximum discount on any additional spares
  5. Customisable agreement based on your industry and needs
  6. “Technician in a pocket” ensures specific dedicated personnel assigned to the client, as well as additional support staff